Frequently Asked Questions
Practical answers before you choose your next piece of equipment.
Where is Leon’s Power Equipment?
Find us at 7444 Van Nuys Blvd, Van Nuys, CA 91405, United States. Call (818) 904-0226 before visiting to confirm opening hours and product availability.
Can I see or collect a product at the shop?
Call with the product name or SKU. We will confirm whether it is available to view or collect and agree on any pickup arrangements. A website listing does not guarantee an item is on display.
How do I choose the right mower?
Consider the area to mow, terrain, access, storage space, cutting width and your preferred power source. Read our lawn mower buying guide and compare the specifications on each product page.
What does shipping cost?
Standard shipping is free on all products to eligible street addresses in the contiguous United States, with no minimum order or coupon. Standard curbside freight, normal residential delivery and any required liftgate for that service are included. Optional delivery upgrades or installation are separate services agreed in advance. See the shipping policy.
Can I return an item if I change my mind?
Yes—request an eligible unused-item return within 45 days after delivery or collection. There is no restocking fee for eligible returns. Change-of-mind return shipping is your responsibility. Fuelled, used, installed or assembled products have restrictions described in our return policy.
What if my order arrives damaged, faulty or incorrect?
Contact us promptly. We cover authorized return or collection costs for a damaged, incorrect or defective-on-arrival item. The return policy explains replacement and refund options; your applicable consumer rights remain unaffected.
Can I cancel an order?
Call before dispatch for a no-fee cancellation. Once dispatched, carrier arrangements and the return policy apply. Read order support & cancellations.
Does every product include a warranty?
Warranty terms depend on the specific product and any warranty supplied with it. Check the product documentation and contact us about the model before purchase. We do not promise a universal warranty period.
Do you offer repairs, installation or assembly?
Call to ask about the particular equipment and service you need. These services are not automatically included in a product purchase or free standard shipping.
Why can’t I complete checkout?
If a payment or delivery option is unavailable, contact Leon’s before paying. We will confirm whether and how the order can be fulfilled.